I recently had an experience with Polly's Brew Co that exemplifies both their dedication to quality and their exceptional customer service. Initially, I encountered an issue with their Mosaic Haze – the taste was not up to the usual high standards I have come to expect from Polly's. Upon reaching out, I was informed that there had been a problem with that particular batch. The team at Polly's Brew Co not only acknowledged the issue but went above and beyond to rectify it. They offered me a complimentary voucher, which I used to order a 12-pack "Build Your Own Case." The new selection of beers I received was outstanding. Each one was a testament to the craft and attention to detail that Polly's Brew Co is known for. The Mosaic Haze, in particular, was back to its brilliant best – bursting with tropical fruit flavors, a balanced bitterness, and a wonderfully smooth mouthfeel. The rest of the beers in my custom case were equally impressive, showcasing a range of styles and flavors that highlight the brewery’s versatility and commitment to excellence. Polly's Brew Co turned a disappointing experience into an opportunity to reaffirm my faith in their products and their customer care. I am thoroughly impressed and very happy with the quality and taste of the beers I purchased. This experience has only strengthened my appreciation for Polly's Brew Co, and I highly recommend their brews to any beer enthusiast. Thank you, Polly's Brew Co, for your outstanding service and top-notch beers!

Great beers 🍻

Went in for Sunday Lunch today. Very very good Sunday Lunch. We had all 4 starters between us and then had 4 Roast Sirloin Dinners. Plenty of veg as well as a good sized Yorkshire Pud. Drinks were very good. I was given two to taste as I wanted a light IPA but they had two! Service was great. We were sat in the window in the sun at first but asked to move as the sun was roasting. We were quickly moved to a seat that didn't have us roasting!! Superb... Will visit again soon.

Awesome beer. Tremendous customer service.

Tried today and it was gorgeous friendly staff and food was plentiful and flavoursome I had the Gochujang peach Burrata no stinginess on what was on the plate had a side order of streaky bacon (£2) and again plentiful. It was nice to have something different but the full breakfast looked lovely too! Can’t comment on coffee as I just had iced water which was help yourself at the bar. Will definitely come again

Great Beer.

Not only is Polly’s beer the best craft beer I’ve ever sampled (and I’ve tried a lot), the guys are super friendly and helpful. Picked up from the brewery today and as I went to leave my van wouldn’t start. Now, the idea of being trapped at a brewery did appeal, but it’s Christmas time and I had stuff to do. 3 of the team came out to help me, and got me going. Thanks so much guys, cheers!