I recently had an experience with Polly's Brew Co that exemplifies both their dedication to quality and their exceptional customer service. Initially, I encountered an issue with their Mosaic Haze – the taste was not up to the usual high standards I have come to expect from Polly's. Upon reaching out, I was informed that there had been a problem with that particular batch. The team at Polly's Brew Co not only acknowledged the issue but went above and beyond to rectify it. They offered me a complimentary voucher, which I used to order a 12-pack "Build Your Own Case." The new selection of beers I received was outstanding. Each one was a testament to the craft and attention to detail that Polly's Brew Co is known for. The Mosaic Haze, in particular, was back to its brilliant best – bursting with tropical fruit flavors, a balanced bitterness, and a wonderfully smooth mouthfeel. The rest of the beers in my custom case were equally impressive, showcasing a range of styles and flavors that highlight the brewery’s versatility and commitment to excellence. Polly's Brew Co turned a disappointing experience into an opportunity to reaffirm my faith in their products and their customer care. I am thoroughly impressed and very happy with the quality and taste of the beers I purchased. This experience has only strengthened my appreciation for Polly's Brew Co, and I highly recommend their brews to any beer enthusiast. Thank you, Polly's Brew Co, for your outstanding service and top-notch beers!
If you like big, juicy, and modern beers (and occasionally something else) look no further than Polly's. New beers all the time, but they sell out fast, so get 'em while you can.
Fantastic beers all round I havnt yet tried one I dont like. Pollys definitely in my top 2 of craft ale breweries in the world. A real credit to the brewers they are stunning.
Excellent pale ales and IPAs. Cloudy, juicy and hoppy as I like them. Customer service is also very good.
EXCELLENT customer service. Problem sorted - thanks! I placed an order for some cans of beer for me and some for a friend for Christmas. They arrived promptly - but the box was badly damaged, with holes punched on 2 sides. When I opened the box I found almost half of the cans had been dented - some quite badly. After contacting Polly's and sending pictures of the box / cans they immediately sent replacement cans and one new can for me to try. Well done Polly's and Thank you!!!
2022 and Pollys are on fire, knocking out some massive beers at reasonable ABV's. Great gear.
I always try to support local / small brewers. tried Polly’s on the off chance.great design on the cans and the read up on the beers all sounded great. I bought the large mixed start of summer pack to sample- I think. I was very impressed with the hazy beers. This is a quality product. You won’t be disappointed- think I’m going to order some more. I would love to try one of draft sometime.
Collection Opening Hours:
Monday – Thursday
9am – 5pm
Address:
Holland Farm
Black Brook
Mold
North Wales
CH7 6LU
Collection Opening Hours:
Monday – Thursday
9am – 5pm
Address:
Holland Farm
Black Brook
Mold
North Wales
CH7 6LU
© Polly’s Brew Co. 2024
Collection Opening Hours:
Monday – Thursday
9am – 5pm
Address:
Holland Farm
Black Brook
Mold
North Wales
CH7 6LU
© Polly’s Brew Co. 2024
